Your members will see the brand they trust, yours. Customize all logos, colors, text, and photos.
We will alert you via SMS and/or email whenever a piece of equipment needs your attention.
Our QR Codes can be scanned on most smart devices. Just open up the camera app or QR Scanner.
EquipManage has been the perfect solution to the problem of instant notification of Fitness equipment issues. Several of our Medallia survey responses expressed strong frustration in having to track down a Staff Member to report an issue on a piece of equipment. Our Managers were frustrated that Members forgot what specific equipment had the issue. EquipManage is simple to use and invaluable for the Club. Members scan a code on the equipment and can add descriptions of the issue. Instantly Managers get a report.
We have significantly cut the time to get repair work done, be able to track consistent issues with certain equipment , track all repairs to a particular piece of equipment and make better decisions on when to trade in equipment.
Nick is wonderful to work with and EquipManage is one of our most important Member retention tools.
Your members report a problem by scanning a QR Code with their smart device. They have the option to attach an image and submit a description of the issue.
You and your staff are notified via text message and email about the issue. A task is created for you on our web dashboard to help keep track of the status of the problem and repair. While the piece of equipment has an open task, incoming reports for the same piece will be counted instead of creating additional tasks.
You and your staff mark the task as completed. Our software will begin accepting reports again and will log any future issues as a separate report.